At perya plus, we believe that online gaming should always be an enjoyable and entertaining experience. Our Responsible Gaming commitment is built to help every Filipino member stay informed, set healthy boundaries, and access support whenever it is needed — because your wellbeing always comes first.
Our responsible gaming framework is built around four core principles — awareness, control, support, and prevention — so every member can enjoy the platform with confidence.
Understanding how gaming works — including odds, randomness, and the house edge — helps you make informed decisions every time you play. Knowledge is your strongest tool for keeping gaming fun and stress-free.
Use the account tools available to you — deposit limits, session time reminders, and spending caps — to keep your gaming within a budget and timeframe that works for your lifestyle and finances.
If you ever feel that gaming is becoming less enjoyable or more stressful, our self-exclusion and cooling-off options let you pause your account for a set period — no questions asked, no pressure to return.
Our support team is available around the clock to assist any member who has concerns about their gaming habits. Reaching out is always the right move, and we treat every enquiry with complete confidentiality and care.
Recognising the early signs of problem gambling is the first step towards getting back in control. The following behaviours may indicate that gaming has moved beyond healthy entertainment and into territory that needs attention. If you identify with any of these signs — whether for yourself or someone you care about — we encourage you to reach out to our support team or a professional helpline in the Philippines without delay.
perya plus provides a range of practical account management tools designed to help Filipino members maintain healthy gaming habits at every stage of their experience on the platform.
Set a daily, weekly, or monthly cap on how much PHP you can deposit into your account. Once your limit is reached, no further deposits will be processed until the period resets — keeping your spending firmly within your chosen budget.
Receive automatic notifications after a set period of continuous play, reminding you to take a break, review your session, and step away from the screen for a while before continuing.
If you need a longer break, our self-exclusion feature allows you to suspend your account for a defined period — from a few days up to a permanent closure. Contact our support team at [email protected] to activate this option at any time.
Quick answers to what Filipino members most often ask about staying safe and in control on the platform.
You can request a deposit limit by contacting our support team at [email protected] with your registered account details and the limit amount and period you would like applied. Our team will process your request promptly and confirm once the limit is active on your account. Deposit limits are a straightforward and effective way to ensure your gaming spending stays within a budget that is comfortable for you. Once a limit is set, it cannot be increased immediately — a cooling-off period applies to any upward adjustment, giving you time to reflect before changing your boundaries. We strongly encourage all Filipino members to make use of this tool as part of a healthy gaming routine.
Yes — perya plus offers both short-term cooling-off periods and longer self-exclusion options for members who feel they need time away from the platform. To activate a temporary suspension or self-exclusion, simply contact our support team at [email protected] and specify the duration you require. During the suspension period, you will not be able to log in, place bets, or access casino-style games on the platform. Any pending withdrawals will still be processed to your registered PHP payment method during this time. We treat all self-exclusion requests with the utmost respect and confidentiality, and our team is always ready to assist without judgement.
Yes — perya plus strictly enforces a minimum age requirement of 21 years old in accordance with Philippine gaming regulations. All new members are required to verify their age and identity during the registration process before they can access any real-money gaming features on the platform. We take our age verification obligations seriously and reserve the right to request additional documentation at any time to confirm a member's eligibility. Any account found to belong to a person under the legal age will be immediately suspended and any funds held will be returned in accordance with applicable regulations. If you are aware of a minor attempting to access the platform, please contact us immediately at [email protected] so we can take appropriate action.
If you or someone you know is struggling with problem gambling, we encourage you to reach out to a qualified professional or support organisation in the Philippines as soon as possible. The National Council on Problem Gambling and local mental health services can provide confidential guidance, counselling, and practical support for individuals and families affected by gambling-related harm. You can also speak directly with our support team at [email protected] — while we are not a substitute for professional counselling, we can help you access your account tools, activate self-exclusion, and point you towards appropriate resources. Remember that seeking help is a sign of strength, not weakness, and that recovery is absolutely possible with the right support in place. perya plus is committed to being a responsible platform that genuinely cares about the long-term wellbeing of every Filipino member.
Our support team is here for every Filipino member — whether you want to set limits, take a break, or simply learn more about playing safely on perya plus. Reach out any time at [email protected].